Shipping Policy
Shipping & Delivery Policy
Last updated: 01/09/2025
Average Delivery Time
Once an order has been placed, we take 1–3 business days to process it. Most orders are processed within one business day, but if you place your order on a Friday evening or during the weekend, processing may take a little longer.
After your order has been processed, it will be shipped via Canada Post, with an average delivery time of 8–12 business days.
We aim to make the ordering and delivery process as smooth as possible for our customers. If you have any questions or concerns, you are always welcome to contact our customer service team. Below, we explain how your order is processed and delivered.
How to Order
The ordering process at Emma & Liam Toronto has been made as simple as possible. Just follow these steps:
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Select Your Product: Visit the product page and add the desired item to your cart by clicking the “Add to Cart” button. Make sure you have selected the correct variations.
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Proceed to Checkout: When your cart is ready, click “Checkout.”
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Enter Your Information: Fill in your shipping details accurately on the information page and click “Continue to Shipping.”
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Confirm Your Address: On the “Shipping” page, double-check your address. Shipping is always free of charge—we cover all shipping and delivery costs. Click “Continue to Payment.”
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Choose Payment Method: All payment options at Emma & Liam Toronto are SSL-encrypted. We accept Visa, Mastercard, PayPal, Amex, and other major credit cards.
- Complete Your Order: Click “Complete Order” and follow the instructions for your selected payment method. Please contact us if you experience any issues.
Shipping Costs
We cover all shipping costs. Every product is delivered 100% free to your door, with no minimum order required.
Dispatching Your Order
Found the perfect look or accessory at Emma & Liam Toronto? We’ll make sure you get it quickly!
To keep our prices fair, we consolidate packages into larger batches and ship them once we reach the required volume. Thank you for your understanding and for helping us provide fair pricing and sustainable shipping.
Important Note
Like many other online shops, we are currently experiencing high demand. Delays may occasionally occur due to external factors such as COVID-19 or carrier delays with Canada Post. Please take this into account when placing your order; we always do our best to ship as quickly as possible.
If you would like same-day dispatch, please contact us by email—our service team will find the best possible solution.
📧 For questions about shipping, please contact us at: support@emmaliam-toronto.com
